COMPLIMENTARY WORLDWIDE DELIVERY ON ORDERS OVER $150
Client Concierge

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Whether you require tailored sizing guidance, private atelier styling appointments, or order assistance, our dedicated team is at your service.

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Flagship Atelier & Studio

424 Broome Street, SoHo
New York, NY 10013
United States

Atelier Hours

Tuesday – Saturday: 11:00 AM – 7:00 PM
Sunday: 12:00 PM – 6:00 PM
Monday: Private Appointments Only

Concierge Direct

Email: concierge@solstudio.com
Phone: +1 (212) 555-0198
WhatsApp: +1 (917) 555-0245

SÖL SOHO FLAGSHIP 424 Broome St, New York
Common Inquiries

Frequently Asked Questions

Everything you need to know about ordering, international shipments, sizing, and garment care.

We offer complimentary standard shipping (2–4 business days) on all domestic orders over $150. Expedited overnight shipping is available at checkout for $25. International orders are handled via DHL Express (3–5 business days) with all customs duties prepaid at checkout so there are no unexpected arrival fees.
We accept returns on all unworn, unwashed garments with original tags attached within 30 days of delivery. Domestic returns are 100% complimentary via our pre-paid return shipping portal. Refunds are credited to the original payment method within 3 business days of receipt at our atelier.
Our pieces are tailored with an editorial, relaxed streetwear drape. If you prefer a tailored, closer silhouette, we advise choosing one size down. You can refer to our detailed interactive Size Guide with exact measurements for bust, waist, and hips.
Because our fabrics are colored with organic plant and vegetable pigments, we recommend gentle eco-friendly dry cleaning for outerwear and structured blazers. For silk slip dresses and knitwear, hand-wash in cold water with mild silk detergent, press dry with a clean towel, and dry flat away from direct sunlight.
Yes. We offer complimentary 45-minute private styling consultations with our resident stylist at our Broome Street atelier. Simply submit the contact form above selecting "Private Atelier Fitting" or email concierge@solstudio.com with your preferred date and time.
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